Most new as well as renewal CPR & First Aid students have a lot of questions about how to help someone in an emergency. In order to help people feel more confident in what they will learn with us, we have gathered together the top 10 most asked questions.


  • 1. Could I get sued if I give someone CPR or First Aid?

    The short answer is “yes.” But thankfully due to the Good Samaritan Laws in effect, provided if you followed your training when it comes time to go to court the judge will dismiss the case, if it even gets that far. If you provide care within the scope of your training & didn’t do something obviously risky to the patient you will be just fine.

  • 2. Do you provide free training?

    No. We are professional trainers who really care about what we do. Our time is just as valuable as yours. That said, you could ask the local Fire Department, they sometimes offer free training but that won’t include certification in most cases. Honestly, the cost isn’t that much and the help you may provide to someone some day could be way more valuable.

  • 3. Which class do I need & what will I learn?

    If you don’t work in the healthcare industry a basic CPR card is fine. We specialize in CPR training for healthcare providers which are held to a higher standard the need the BLS for Healthcare Providers certification vs someone in another industry. We do tailor our classes to your situation whenever possible & based on what class you’re taking. We provide real world examples of how to apply your skills too. On that note, we urge you to think about your career path especially if you’re going into the healthcare industry, most mid to upper level jobs do require BLS for Healthcare Providers training vs just a basic CPR/AED card.

  • 4. Will I get a certification card?

    When you successfully complete the class you signed up for you will receive a 2-year certification from American Heart Association or EMS Safety Services. Both are great but AHA is the standard for healthcare providers. EMS Safety Services card are recognized by all employers including the US Coast Guard, most government agencies and many, many more (see full list here),

  • 5. Do I have to take a test?

    Typically you only need to show that you are able to provide high quality CPR and/or First Aid skills to pass the class. Generally speaking only healthcare providers are required to take a written exam along with the hands-on skills evaluation. if your employer requires it for their records, we will administer a written test, please let us know when you are enrolling if that’s what your employer requires.

  • 6. Do you provide a warranty on your work?

    Both American Heart Association & EMS Safety Services allow you to get a replacement CPR or First Aid card online in most cases now. Please call us if you have lost your card so we can help you.

  • 7. How long have you been in business?

    Shah Mundell, our training director has been doing safety training for over 15 years. Our other instructors have various levels of experience but all go through ongoing training updates through the training agencies as well as in-house so we can teach our students consistently across the board.

  • 8. Can you come to my location to teach?

    Due to the expense of teaching we do require at least 4 people to be able to come to your location. There is power in numbers so the more people you have the better the price will be. However, for groups of 11 or more individuals, we do recommend breaking up the training into groups so there isn’t too much waiting time.

  • 9. Do I need to bring anything with me to my CPR or First Aid class?

    Generally no, just yourself and a willingness to learn is all we need. However, if you are taking the online version of the academics then coming into our office to do the CPR skills practice & evaluation then you need to bring your academics completion certificate AND your current or very recently expired certification card.

  • 10. What if I have more questions after my class?

    Our employees are true professionals who are ready to answer your related questions and if they don’t know the answer themselves, they know who does. FYI – there are no dumb questions, make sure you feel 100% confident in your skills before you leave us!!